Privacy Policy Politika privatnosti

Effective date: October 11, 2026 Datum stupanja na snagu: 11. oktobar 2026.

This Privacy Policy describes how Pulse Karaoke ("we", "us") collects, uses and protects information when you use the Pulse Karaoke guest and operator apps (web, Android and iOS), the browser player, the trial sign-up on our website and related services ("the Service"). Pulse Karaoke is operated by an individual developer, contactable at vladitot@gmail.com. Ova Politika privatnosti opisuje kako Pulse Karaoke ("mi") prikuplja, koristi i štiti informacije kada koristite gostinsku i operatersku aplikaciju Pulse Karaoke (web, Android i iOS), plejer u pregledaču, prijavu za probni period na našem sajtu i povezane usluge ("Servis"). Pulse Karaoke vodi nezavisni developer, dostupan na vladitot@gmail.com.

Information we collect Informacije koje prikupljamo

Depending on how you use the Service, we may collect: U zavisnosti od toga kako koristite Servis, možemo prikupljati:

Account information — display name, and, if you register an account or sign in with Apple/Google, your email address and a securely hashed password (we never store your password in plain text). If you sign in with Apple or Google, we receive your name and email from that provider. Podaci naloga — prikazano ime, i, ako se registrujete ili se prijavite preko Apple/Google naloga, vaša email adresa i bezbedno heširana lozinka (lozinku nikada ne čuvamo u čistom tekstu). Ako se prijavite preko Apple ili Google naloga, od tog provajdera dobijamo vaše ime i email.
Visit information — the venue you join, and optionally your table or seat. Podaci o poseti — lokal kojem se pridružujete, i opciono sto ili mesto.
Song requests and feedback — songs you request and any free-text feedback you submit, associated with your account. Zahtevi za pesme i povratne informacije — pesme koje zatražite i tekst povratnih informacija koje pošaljete, povezani sa vašim nalogom.
Push notification token — if you allow notifications, a device-specific token (via Apple/Google push services) used to deliver queue updates to your device. No notification content is shared with Apple/Google beyond what's needed to route the message. Token za push notifikacije — ako dozvolite notifikacije, token specifičan za uređaj (preko Apple/Google push servisa) koji se koristi za slanje obaveštenja o redu čekanja. Sadržaj notifikacija se ne deli sa Apple/Google osim onoga što je neophodno za dostavu poruke.
Trial sign-up information — if you request a free trial on our website (pulse-karaoke.com), your email address and phone number, the IP address and browser type (user agent) of the request, the time of the request, and whether you confirmed your email. We save your email and phone number as soon as you submit the first step of the form, even if you do not finish the sign-up. During the trial we also record how you use it: the tracks you order for processing and how many. Podaci o prijavi za probni period — ako na našem sajtu (pulse-karaoke.com) zatražite besplatan probni period, vaša email adresa i broj telefona, IP adresa i tip pregledača (user agent) sa kog je zahtev poslat, vreme zahteva i da li ste potvrdili email. Email i broj telefona čuvamo čim pošaljete prvi korak obrasca, čak i ako ne završite prijavu. Tokom probnog perioda beležimo i kako ga koristite: pesme koje naručite za obradu i njihov broj.
Browser storage (web player) — if you sign in to the browser player, your sign-in tokens are kept in your browser's local storage on your device so you stay signed in until you log out. Skladište pregledača (web plejer) — ako se prijavite u plejer u pregledaču, vaši tokeni za prijavu se čuvaju u lokalnom skladištu pregledača na vašem uređaju kako biste ostali prijavljeni do odjave.

We do not collect your precise location, contacts, photos, or browsing history. The camera is used only locally to scan a venue's QR code — no image is ever captured, stored or transmitted. Mi ne prikupljamo vašu tačnu lokaciju, kontakte, fotografije ili istoriju pregledanja. Kamera se koristi isključivo lokalno za skeniranje QR koda lokala — nijedna slika se ne snima, ne čuva niti šalje.

How we use information Kako koristimo informacije

To operate the queue and song-request system at the venue you're visiting. Da bismo omogućili rad reda čekanja i sistema za zahteve pesama u lokalu koji posećujete.
To let venue staff (operators) see and manage requests tied to your visit. Da bi osoblje lokala (operateri) videlo i upravljalo zahtevima povezanim sa vašom posetom.
To send you account-related emails (e.g. password recovery) via our email provider, Resend. Da bismo vam slali email-ove vezane za nalog (npr. oporavak lozinke) preko našeg email provajdera, Resend-a.
To send push notifications about your queue position or request status, if you've allowed notifications. Da bismo slali push notifikacije o vašoj poziciji u redu ili statusu zahteva, ako ste dozvolili notifikacije.
To create and run your free trial, to protect the trial sign-up from abuse and automated sign-ups (limits per email, phone number and IP address, and a captcha), and to limit processing costs. Da bismo kreirali i omogućili vaš besplatan probni period, zaštitili prijavu za probni period od zloupotrebe i automatskih prijava (ograničenja po email adresi, broju telefona i IP adresi, i captcha), i ograničili troškove obrade.
To contact you about your trial and about the Pulse Karaoke service for venues, by email or by phone/messenger using the contact details you gave us. If you do not want to be contacted, tell us and we will stop. Da bismo vas kontaktirali u vezi sa vašim probnim periodom i uslugom Pulse Karaoke za lokale, putem emaila ili telefona/messengera na osnovu kontakt podataka koje ste nam dali. Ako ne želite da vas kontaktiramo, javite nam i prestaćemo.

We do not use your data for advertising, and we do not sell or rent personal information to third parties. Ne koristimo vaše podatke za oglašavanje, i ne prodajemo niti iznajmljujemo lične podatke trećim licima.

Third parties we rely on Treće strane na koje se oslanjamo

Firebase (Google) — for Sign in with Apple/Google authentication and for delivering push notifications (Firebase Cloud Messaging). Firebase (Google) — za prijavu preko Apple/Google naloga i za dostavu push notifikacija (Firebase Cloud Messaging).
Resend — for sending account-related transactional emails. Resend — za slanje transakcionih email-ova vezanih za nalog.
Cloudflare Turnstile — a captcha that protects the trial sign-up from bots; it receives your IP address and browser information to tell humans from automated traffic. Cloudflare Turnstile — captcha koja štiti prijavu za probni period od botova; dobija vašu IP adresu i podatke o pregledaču kako bi razlikovala ljude od automatizovanog saobraćaja.

These providers process data on our behalf, under their own privacy and security terms, solely to provide the functionality described above. Ovi provajderi obrađuju podatke u naše ime, po sopstvenim uslovima privatnosti i bezbednosti, isključivo radi pružanja gore opisane funkcionalnosti.

Data security Bezbednost podataka

Passwords are stored using industry-standard hashing (bcrypt) — we cannot see or recover your original password. All communication between the app and our servers is encrypted (HTTPS/TLS). Lozinke se čuvaju korišćenjem standardnog heširanja (bcrypt) — ne možemo videti niti povratiti vašu originalnu lozinku. Sva komunikacija između aplikacije i naših servera je enkriptovana (HTTPS/TLS).

Data retention and deletion Čuvanje i brisanje podataka

We retain your account and activity data for as long as your account exists. Trial sign-up details (email, phone number and the related request data) are kept for as long as we may follow up on your trial request, and you can ask us to delete them at any time. You can request deletion of your account and associated data at any time — see our Account & Data Deletion page for instructions. Zadržavamo podatke vašeg naloga i aktivnosti dokle god vaš nalog postoji. Podatke iz prijave za probni period (email, broj telefona i povezane podatke o zahtevu) čuvamo dokle god možemo da se javimo povodom vašeg zahteva za probni period, a njihovo brisanje možete zatražiti u bilo kom trenutku. Brisanje naloga i povezanih podataka možete zatražiti u bilo kom trenutku — pogledajte stranicu Brisanje naloga i podataka za uputstva.

Children's privacy Privatnost dece

The Service is intended for use in bars, karaoke clubs and restaurants, and is not directed at children. We do not knowingly collect personal information from children. Servis je namenjen korišćenju u barovima, karaoke klubovima i restoranima, i nije namenjen deci. Svesno ne prikupljamo lične podatke od dece.

Changes to this policy Izmene ove politike

We may update this Privacy Policy from time to time. The "Effective date" above reflects the latest revision. Ovu Politiku privatnosti možemo povremeno ažurirati. "Datum stupanja na snagu" iznad odražava poslednju reviziju.

Contact us Kontaktirajte nas

Questions about this policy or your data? Email vladitot@gmail.com. Pitanja u vezi sa ovom politikom ili vašim podacima? Pišite na vladitot@gmail.com.